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hideAWAY Rewards Terms and Conditions

  1. By signing up to an account on hideAWAY’s website, you agree to our Terms & Conditions as listed on the site or accessible here and you confirm that you are 18+ Years Old and only have one hideAWAY account. 
  2. To earn points through the hideAWAY Rewards Program, you must have a valid hideAWAY account (not a guest account) and you must make qualifying transactions on Unless stated otherwise during promotions, you will earn 1 hideAWAY Point per $1 AUD you spend on hideAWAY Products.
  3. A qualifying transaction is a transaction made using your hideAWAY account while shopping at abiding by the Terms & Conditions presented here. 
  4. hideAWAY reserves the right to correct or remove points if it is deemed an error was made by either party or a non-qualifying transaction was used to earn hideAWAY points; or to add points for promotional reasons. 
  5. hideAWAY reserves the right to remove points where a transaction is cancelled or a refund is given.
  6. You cannot transfer, sell or give your points to any other person.
  7. hideAWAY Points have no cash or monetary value. hideAWAY Points cannot be redeemed for anything other than what is found within the hideAWAY Rewards Program. 
  8. hideAWAY reserves the right to change the available rewards, the points value of each reward, how points are earned, how much you can earn and when they expire, and the Terms & Conditions that apply to any rewards that are found under the hideAWAY Rewards program. hideAWAY reserves the right at any time to exercise these actions at their discretion without prior notice. 
  9. To help you choose a reward, the specific reward details are listed for each reward at
  10. Please select how you spend your hideaWAY Points carefully. Once you have chosen a reward it cannot be exchanged, cancelled or refunded for any reason apart from where that reason is covered by a consumer guarantee in the Australian Consumer Law (for instance, where the reward is faulty or not as described).
  11. To redeem points for a reward, visit
  12. Points to not get awarded for the discounted amount of a product. IE if you use a discount code, the points awarded will be based on the final amount you pay after discount.
  13. Points do not get awarded for shipping costs.  
  14. Rewards may be subject to other terms, conditions and restrictions as presented on, their social channels or in the course of a member redeeming points for a reward.
  15. hideAWAY Points cannot be backdated prior to the “start of service” date of the hideAWAY Rewards Program. 24th of July 2020.
  16. The "Birthday Reward" is only valid for customers who have entered their birthday into the system at least 30 days before their Birthday. We cannot backdate birthday points. Any customer found to be breaching this rule by editing their birthdays will be barred from the hideAWAY Rewards Program.
  17. You do not earn hideAWAY Points when purchasing Gift Cards. When using Gift Cards to purchase items, you will earn hideAWAY Points. 
  18. Accounts found to be in breach of these conditions or gaming the system in any way for an unfair advantage will be barred from the hideAWAY Rewards Program.
  19. Free Shipping Rewards are only applicable to Standard/Parcel Post Shipping, and do not apply to Express Post services. 
  20. During sale periods or promotional periods, rewards point discount codes might be limited. This means you might not be able to use your reward discount codes during promotional periods. 


  1. When referring a friend using the Referral system, the friend must not have an existing hideAWAY account. This Referral system is for current customers (you) to refer new customers (your friends or family who do not have an existing hideaway account or who have not used their e-mail to purchase from us in the past).
  2. Referrals can only be generated by customers with a registered hideAWAY store account. 
  3. The $15 Coupon for referred friends is only valid for a minimum $50 spend on purchases.
  4. Your account will get credited