Worry-Free Delivery

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Price $0.98 AUD
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Get full refund protection against shipping delays, loss, damage, and theft.

  • Loss: Claim the full value of your purchase if your domestic package isn’t delivered within 30 days of fulfillment (60 days for international packages).
  • Arrival delay: Claim $5 if your domestic package isn’t delivered within 10 days (30 days for international packages).
  • Damage: Claim up to the full value of your purchase if your package is damaged in transit.
  • Theft (Porch piracy): Claim the full value of your purchase if your package is stolen within 7 days of the carrier’s “delivered” update.
Worry-Free Delivery also includes carbon offsets for emissions in the recipient’s destination country.
For easy resolution, visit Seel Resolution Center if any of the above occurs.

Note: Worry-Free Delivery is a shipping protection service offered by Seel, in partnership with Parcel Panel, and shouldn't be purchased separately..
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Questions? Answers.

While we aim to dispatch your order within 3 business days, we may need up to 5 business days due to the high volume of orders passing through our system.

Please note, that this does not include weekends and public holidays.

Once you’ve placed your order, we’ll send a confirmation email with your tracking number inside. Just click the link in the email to see where your goodies are at!

Still looking? You can also head to our Help Center to track your order!

Because our products are made for you (and your body), we can’t accept returns or exchanges—even if you change your mind. Sorry!

BUT, if your order arrives damaged, faulty, or not quite right, get in touch within 30 days of purchase & we’ll make it right - pinkie promise 💕

Just use our live chat or head over to the Help Centre and send through photos and your order number to speed things up!

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